Privacy Policy
MaxErect is a product of Info Health. In this Privacy Policy, “we”, “us” and “our” refer to Info Health, the company that offers MaxErect.
This Privacy Policy explains how MaxErect ("we", "us", "our") collects, uses, and protects information when you visit our website or place an order.
Information We Collect
- Order information: name, shipping address, email address, and phone number you provide at checkout.
- SMS opt-in information: the mobile number you type into the opt-in form on this website, together with a timestamped record of the consent you gave.
- Communications: messages you send us by email or through our contact form.
- Technical data: basic information such as browser type and pages visited, used to keep the site working properly.
How We Use Your Information
- To process and ship your orders and provide customer support.
- To send transactional messages about your order (confirmations, shipping updates, and related follow-ups) by email.
- To send promotional text messages, but only if you opted in on this website.
- To respond to your questions and requests.
Email Communications
We only send emails to customers who have provided their email address to us in connection with an order or request. Every email we send includes a clear way to unsubscribe. If you no longer wish to receive emails from us, you may opt out at any time using the unsubscribe link in any message, or by emailing contact@joinmaxerect.com. We honor all opt-out requests promptly.
SMS / Text Messaging
If you provide your mobile phone number and tick the consent box on our website, we may send you recurring automated promotional text messages — special offers, discounts, and reminders if you leave an unfinished checkout. We do not send order confirmations, shipping updates, or customer-care replies by text message; those are sent by email. Consent is not a condition of any purchase. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message, and reply HELP for help. See our SMS / Messaging Terms for full details.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances. Mobile opt-in data is used solely to deliver the messages you requested.
Sharing of Information
We do not sell your personal information. We share information only with service providers who help us operate our business (such as payment processing, shipping, and the messaging platform we use to deliver texts you opted into), and only as needed to provide those services, or when required by law. As stated above, mobile opt-in and consent data is never shared with third parties for marketing.
Data Security
We use reasonable administrative and technical measures to protect your information. No method of transmission over the internet is 100% secure, but we work to safeguard your data.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at contact@joinmaxerect.com.
Contact Us
MaxErect, Unit 7 / 18-20 Tonka Street, Luscombe QLD 4207, Australia · contact@joinmaxerect.com · (888) 338-0317